Cheap hotel in Lille, France
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"Centrally located friendly little hotel"
Reviewed by a Hotels.com guest on May 10, 2012
Excellent small hotel. Location superb, close to heart of the old town yet on a really quiet street. Staff very friendly and helpful. Breakfast room rather small and cramped with tables too narrow for comfort. I liked the egg boiling gadget! Wake up service rather unreliable. Overall, an excellent stay. I would definitely recommend this hotel to others.
"Sejours et Affaires Lille Europe"
Reviewed by a Hotels.com guest on Oct 3, 2011
This is based on our daughter's recent experience (who is still in France), which we shared in vicariously via phone. Rough beginning because we didn't realize that even though check-in was stated as being 3 PM, the front desk shuts down at noon on weekends (welcome to France). So our daughter was left stranded in the lobby until some kind person who spoke English helped her locate the emergency number. She was able to get into a room, but it hadn't been cleaned and was right next to the train station. Meanwhile, we had called customer service at hotels.com and later on we heard from our daughter that doing that helped because a nice woman finally came and got her a clean room away from the trains. Phew! Kudos to hotels.com for helping us with this. The lesson here is if you stay anywhere in France and are arriving on a weekend, make sure you notify them ahead of time so they can have things ready for you.