Family-friendly hotels in Alcudia, Nevada.
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"The Nicest Staff EVER!"
Reviewed by a Hotels.com guest on May 16, 2012
I participated in a triathlon race in Mallorca and had a bicycle crash on a rented bike. The staff was incredible! They were helpful working on the phone with various people to get the bike back, and even mailed some of my left behind items to my home in the States. Even before there were any problems with my trip, I was impressed by the competent and thoughtful employees though. They helped me locate things in the local area. They accomodated the racers with a special early breakfast before the race start. They consistently greeted their guests in a friendly manner, and never acted annoyed with continuous questions and requests from guests about the local area.The accomodations are basic and have some age, but clean and well-cared for. It is clearly being run well by excellent people. In a trip that largely did not go the way I hoped, they were a highlight and I hope you can reward them with lots of business.
excellent value for money, can't believe it included food (which was excellent), staff were very helpful although bit of language barrier (which is to be expected and not their fault). But as a result would have hoped that information in hotel could have been better (i.e. info on aiport shuttle or WiFi was not in leaflets in room). should have been more information in each language. I expected WiFi to be very expensive (as it normamly is) but when i asked on the day i left it was only 3 euros per day (!) and i was annoyed i hadn't signed up.