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Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Very Nice with a few caveats"Reviewed by a Hotels.com guest on Feb 25, 2013
The hotel and especially the grounds were beautiful. For the most part, the food was excellent as was the service. However, there were a couple of problems with both. First, it was very difficult to make dinner reservations for the non buffet restaurants. It is unclear why this needs to be so difficult and sees a funny thing to complain about, but many guests complained to us about it during their trip. Not the way you want to be spending your time while in paradise. Second, they tried to sell us on Club Melia, like a timeshare, and this experience was not positive. We were told we were having a tour of the hotel not a sales meeting. It took 2.5 hours not the 90 minutes they said and nothing was in writing. Enough said. Otherwise the trip was great! Staying at the Reserve over the main hotel was well worth the extra money. We felt like we had our own private pool!
"Relaxing Stay"Reviewed by a Hotels.com guest on Feb 25, 2013
The hotel property itself was lovely and well maintained. The only negative on the physical property would be the condition of our suite; it looked as though our room was in need of an update, with outdated decor and somewhat rickety beds. The staff were mostly very helpful and attentive. Having not stayed in an all-inclusive resort before, I would recommend coming with quite a few small bills to tip the staff (servers, bartenders, etc.). I often found I was not able to tip everyone, but did make an effort to give larger tips to those particularly attentive to my needs. Although there were plenty of daily activities to choose from, I would also recommend that a list be posted in a variety of locales throughout the large property, so that more guests would be aware and take advantage of them. Also, information about activities, as well as excursions, might be left in the rooms too. The food was fantastic, for such a large operation, and the specialty restaurants book up quickly, so reserve upon arrival!
"Good hotel"Reviewed by a Hotels.com guest on Feb 23, 2013
Great distance to the airport, close to many other resorts, excellent common areas. Rooms could use some maintenance work. Food was average. Staffs command of English was just ok.
"Very Enjoyable. Well maintained hotel and staff."Reviewed by a Hotels.com guest on Feb 22, 2013
Room was clean, bathroom contemporary and clean. Staff goes out of their way to make sure you are entertained and satisfied. Food was great and presented nicely, very sanitary. For all inclusive they do not skimp on beverages and have many top shelf brands.
""Reviewed by a Hotels.com guest on Feb 19, 2013
excellent and clean rooms
"Great hotel for the price"Reviewed by a Hotels.com guest on Feb 17, 2013
Overall, we really enjoyed this resort and thought that the grounds were really nice and the service was great. However, the rooms and some of the interior needed updating. The food was average in the buffet but above average in the other restaurants. they have a large selection of drinks. The pool was clean with a fun swim-up bar. the beach was gorgeous! white sand and turquoise waters. we would stay here again.
"really nice"Reviewed by a Hotels.com guest on Feb 16, 2013
it was great, beautiful
Reviewed by a Hotels.com guest on Feb 14, 2013
This guest did not leave a comment.
"Fabulous Resort!,,,"Reviewed by a Hotels.com guest on Feb 13, 2013
Loved every aspect...clean, quality, friendly, service oriented with outstanding customer service, Hour from airport but worth every minute. Didn't want to leave!
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All rates are per double room per night and exclude taxes and fees. They are subject to availability.