Reviewed by a Hotels.com guest on Jan 26, 2013
Had the split room model, which worked out very well for 2 men on a ski trip. The hot tub was great. Staff was very nice. Bit noisy, could hear kids crying in the other room and the train at night. Of course every hotel in Banff that faces the tracks can hear the train at night when the whistle blows.
"good value hotel"
Reviewed by a Hotels.com guest on Jan 14, 2013
this is an oldish hotel, but conveniently located on the bank of bow river. with walking distance to restaurants and downtown area. Good value compared with neighboring options. facilities are ok. just the check out time of 11am is a bit too early.
The view from the room was nice and we found an affordable deal. While not overly luxurious we enjoyed our stay and I would happily stay here again. Clean, roomy and updated spa, free parking, good location, decent pizza at a reasonable price.
"A pleasant, affordable and comfortable hotel"
Reviewed by a Hotels.com guest on Sep 26, 2012
We were there in the off season so there were no crowds. The hotel seemed designed to deal with that as well. The Grill served good food and the staff was friendly and efficient. the rooms are nice and well maintained. Considering the price and location its quite a bargain.