Hotel is in the ideal loaction. Only a 2 minute walk to the Whistler/Blackcomb gondolas. Located in the heart of the action in Whsitler village. The room was comfortable and clean. Has an awesome dining room in the hotel. The staff was very friendly and accomodating. Overall my experience was great. I would stay at this hotel again.
"The Harry Potter Room"
Reviewed by a Hotels.com guest on Feb 5, 2013
Okay, maybe it's not as small as the Harry Potter closet, but my room was the one on the end of the hotel that was squeezed in there just because they had room. Most other hotels probably have this space as a storage space, or maybe a break room for the hotel staff. There was no room for a desk, there was no chair, no place to set up my laptop...frustrating. It was nothing like it showed on the website. Other than that, the hotel was nice and very well situated on the Village Walk in Whistler. Just make sure when you make your reservation that you don't get the room in the corner on the end.
"Nice rooms but location is not the most convenient"
Reviewed by a Hotels.com guest on Jan 27, 2013
We arrived late (~10pm) after flying all day and driving up from the airport through traffic. The front desk was closed and we had to drive all the way back to the village to the Blackcomb Lodge for check in. Not sure if I just missed this in our reservation or if it wasn't specified but the whole process of driving back and forth added an extra 45 minutes to our check in. Our room was great -- clean, comfortable, well-appointed. We had a small balcony overlooking the pool/hot tub area below and a fireplace. In unit washer and dryer was nice. The pool and hot tub were great -- perfect temperatures for both! The location of the hotel was not ideal. There is a free shuttle from the hotel to the main village but the wait can be up to 15 minutes and it's about a 15 minute ride.
"Fantastic find- VERY helpful staff- village close!"
Reviewed by a Hotels.com guest on Jan 16, 2013
The staff was incredible. Our room was ready and they allowed us to check in early at 11am when we arrived! They also arranged later checkout to accomodate us. Less than 5 min walk to village. The two bedroom suite was perfect for 6 of us. The full kitchen was also extremely helpful. I would definitely stay there again!!
"NEW YEAR'S IN WHISTLER"
Reviewed by a Hotels.com guest on Jan 3, 2013
There was a mixup with my reservation upon check-in, they wanted to put me in a room with two double beds, although I had booked a King. The staff said it was a mixup through Expedia, but they were able to get a King for only two nights and then I had to move my final night to a room with two double beds. Other than that, I thought the hotel was great! The wifi is a bit shaky, and doesn't work all the time. But overall, GREAT location.
Reviewed by a Hotels.com guest on Dec 18, 2012
My husband and I were really impressed with not only the level of service we received from everyone who worked at the hotel, but also how close the hotel is to everything. We were located right in the village and able to walk to all the shops and restaurants. Compared to other hotels in the area, this one is fairly priced. We were even offered a complimentary upgrade when we checked in! I would recommend this hotel to anyone who is going to Whistler, and I will book here again when we return!