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Reviewed by a Hotels.com guest on Feb 25, 2013
Although the hotel staff were gracious and extremely accommodating, the "up sell" at the front desk was a bit much...wi fi, breakfast etc. The bathroom had a mirror with rust spots all along the edges. Liked the in bath clothes line. Room was spacious though the light buttons were a bit hard to figure out. Security is quite tight at all Indian hotels with checks of luggage, metal detectors, car inspections including bomb-sniffing dogs. Nevertheless, the security detail was quite pleasant.
Reviewed by a Hotels.com guest on Feb 24, 2013
I booked this hotel based on its proximity to the US consulate. This is also within 2 miles to the OFC appointment center. The staff were pleasant and courteous. The complimentary breakfast buffet had an appropriate mix of south Indian and estern cuisine. Overall a pleasant stay.
"city center close"
Reviewed by a Hotels.com guest on Feb 6, 2013
the stay was great , the location is perfect , nice breakfast , i felt a bit noisy the hotel , as the location is in a very busy area , i asked to change the room , after 1st night , and the stuf was great to move me to the back side .The bell boys are the BEST , SUPER, very friendly and helfull with the locatioon and direction .
Being a new hotel that just opened recently the quality of service from servers at the 3 restaurants I ate at needs improvement. On multiple occassions it took a long time to receive the bill (up to 20 minutes), drink refills or other requests. The main buffet restaurant could offer more western options as well because sometimes this was very limited depending on the day. Aside from restaurant service improvements the hotel was excellent.
"Good basic hotel"
Reviewed by a Hotels.com guest on Jan 16, 2013
My wife and I stayed four nights. We found the room comfortable, up-to-date, and clean. Hotel staff was helpful but a bit slow to respond. (Kettle did not work and was not repaired or replaced.) The buffet breakfast was excellent. We would stay again.
Reviewed by a Hotels.com guest on Jan 7, 2013
Tha Aloft Chennai was clean. The service was good. The complimentary breakfast was excellent. The dinner I bought in the the same restaurant was not very good and over priced. The pool is clean and pleasant. The spa was excellent. Overall, a good stay and I would go there again.
"Delightful Taj Clubhouse"
Reviewed by a Hotels.com guest on Jan 1, 2013
Absolutely Friendly place. From Security Guard at the gate to the staff inside was very warm and friendly. I would recommend this place to anyone traveling to chennai and wanting a 5 star stay at a reasonable price.