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"Rhodos Palace Experience"
Reviewed by a Hotels.com guest on Jun 18, 2012
Overall an excellent experience. We had a large, well-furnished ocean-view room. The staff--front desk, bell man, maid, waiters and waitress--were all friendly, competent and quick to provide service. We will be back.
"Charming hotel, HUGE, ocean view, best buffet!"
Reviewed by Sylvia K of "Germany" on
Aug 31, 2011
Initially I found that booking with hotels.com was much cheaper than the Euro rate offered on the Mitsis Grand Hotel website. When we arrived at the Rhodes airport, the taxi driver told us that the Mitsis is the best hotel in Rhodes. Best to share a cab; 4 people will pay 5 euros each. The public bus is 3 euros and a real problem because it stops at every block on the way to the hotel and doesn't keep a regular schedule.
The location is amazing with the beach right in front of the hotel. The hotel staff was nice and friendly, although with the number of guests checking in and out every hour, plus the 12 hrs shifts they work, I can see why other guests thought the staff were not as cordial.
By U.S. standards, this is more of a 4* than 5*. The hotel was constructed in 1962, so yes, it isn't as clean and luxurious as a Four Seasons or Ritz Carlton. I would say it compares to your local Holiday Inn or Marriott. The room was spacious and they split our beds upon request (they usually stick 2 twins together).
There was plenty of room to spread out our belongings and we had a beautiful balcony looking out directly to the ocean. The pool was overcrowded with families, so we never spent time there. Also, you must pay to use the gym. The towel policy was a bit bizarre, requiring a 15 euro deposit. When we went to pay for our towel, the cashier said the register would be closed for 1.5 hrs. We walked around and bought beach towels for 4 euros to save time.
The breakfast buffet is amazing, delicious and fresh, plus you can get eggs and crepes made-to-order on the spot. The hotel is very safe, they offered storage during the morning of our checkout since we had a midnight ferry to Santorini and it made no sense paying for an additional night.
Overall our stay was positive, the location could not get any better, right on the beach and about 20 mins walking east to Old town. If you want to stay at a large chain, with tons of guests, and great location, you will enjoy your sta