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"nice hotel but let down by food"Reviewed by a Hotels.com guest on Apr 22, 2012
we stayed here for a week on an all inclusive basis. The hotel is nice and clean and the room was large and well maintained. The staff were all very pleasant and helpful and the drinks were generous. Unfortunately the food quality was very poor and often cold. I think this may be partly that the hotel is aimed at german guests and the food is aimed towards them but we found it very bland and unappetising. Although we went all inclusive we only ate 2 evening meals at the hotel and ended up spending about £200 eating out after the 2nd meal we tried there and the meat was too tough to cut and cold and the so called chicken nuggets were grey/brown on the inside and tasted nothing like chicken.The other main problem is some of the other guests. They were mainly german and some were really rude, (im disabled and walk with a stick and I was actually pushed out of the way by a large german man to get to the buffet) and they also had no control over their children. There was children running up and down the corridors at all hours screaming and shouting, they were riding up and down in the lifts and pushing all the buttons and chucking things in the pool and their parents were nowhere in sight. The staff spoke mainly spanish and german with little english and all the entertainment, the kids club and even the menu in the restaurant are in german so although the hotel is nice it is not really suitable for english people who dont speak either some spanish or german.
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All rates are per double room per night and exclude taxes and fees. They are subject to availability.