Dubrovnik Luxury hotels, Croatia
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Reviewed by a Hotels.com guest on Sep 24, 2012
Although booked under Neptun Hotel, this Hotel has meanwhile become part of a Hotel Complex called Importanne, offering Wellness and incorparting 3 existing Hotels (Neptun, Ariston and a 3rd one). Meanwhile all runs under the name Importanne. We stayed at the brandnew Importanne complex and had an excellent Suite facing the sea. Only downside was the lack of Satellite-Cable TV which would come handy, once the weather isn't good enough for going to the 'rocky' beach. Talking about beach, worth to mention, that their Importanne Resort could improve their service in providing a decent attendance of their guests at the beach - although there's a good bar, they could make another buck or two, if they would have waiters circulating down on the beach, asking for orders, instead of asking their guests to organize drinks/snacks themselves, especially regarding and considering the age average of their guests. But I'm pretty sure, that this might be included soon in their otherwise highly recommendable service-package. 5-10 min walk along the sea-side, to various restaurants, Bus No. 6 stop closeby, taking you to the old town in about 10-15 min.
Reviewed by a Hotels.com guest on Sep 21, 2012
The staff was really delightful. They couldn't have been more helpful. We ate dinner at the outdoor restaurant on the pool level twice and the food was delicious. The wait staff was terrific -- especially our waitress Mirianna. Good wine recommendations. One of the great things about this location was that it is at the very end of the #4 bus line. So you are first on the bus when it begins its route to Old Town and last off when it returns. About a 10 to 15 minute ride end to end. It runs every 20 minutes. The hotel faces west so sunsets are spectatular. And the pool is stunningly beautiful. You will have to get there early to stake out a lounge chair if you want to compete with the many who take tanning to the professional level. But, if not, just swim up to the bar as we did. Good hot tub to get muscles ready for the start or end of the day. Our and our compatriot's rooms were great, with large private balconys facing the Adriatic. Bathrooms clean, really nice, good water pressure. Also the hotel is about a 15 minute walk downhill to a nice promenade with restaurants, nightclubs, and tourist shops. Just the right distance for a decent post-dinner walk back to the hotel.
Very nice hotel. Offers all of the amenities you can ask for. Very friendly and courteous staff. Decor is a bit dated outside of the rooms, but overall it is very comfortable, clean, and easy to get into the old city for sight seeing with a continual bus service outside the hotel. I would recommend this hotel. Also, a very nice beach and beach bar for all of the Valamar hotels. Will likely stay here again!
"Great hotel, good location"
Reviewed by a Hotels.com guest on Aug 6, 2012
The hotel is conveniently situated to the Old Town (10 minute walk). The pool/beach area are nice and clean and the view is unforgettable. We had breakfast included, which is always very nice. The room was small but functional, and the bathroom was great - nice, clean, new. Overall, I highly recommend it. The only thing that wasn't to our liking (especially my husband's) was that the airconditioning in the room didn't provide much relief (pre-set to go down only so much).
"Lovely hotel in city center"
Reviewed by a Hotels.com guest on Jun 14, 2012
Loved the hotel, great service. Right in old town, but not noisy. Very charming, good breakfast. Do note that no cars are allowed so you have to carry your own luggage to the hotel unless you make other arrangements.