"great location and helpful staff"
Reviewed by a Hotels.com guest on Mar 17, 2014
See above title. Although in central area, it was a block away from the noisier main street running parallel. I was able to get personal assistance with other reservation confirmations with airlines and a transfer company in English! (with a smile).
"Comfortable hotel for ski getaway"
Reviewed by a Hotels.com guest on Sep 4, 2013
My girlfriend and I were looking for a hotel to stay in Bariloche for our ski trip to Cerro Catedral. The room was very comfortable and had its own kitchen in which we made a couple of meals. On the first night, the power went out in the area and the hotel staff provided us with a candle. The power resumed five hours later in the evening. It was a little inconvenient that the free continental breakfast and the pool/spa were located further up the steet between other unassociated buildings. Downtown is located at the bottom of a steep hill about 10 minutes away and 15 minutes going up. it can be quite a workout getting up especially when carrying warm clothes for skiing at the mountain. We took a bus to the mountain (which was cheap 10 pesos) and that bus stop was also downtown. The staff was generally friendly and some of the staff was able to speak English since our Spanish wasn't perfect. I might recommend another hotel downtown near the bus stop if you are also planning on taking the bus to the mountain. We wanted a hotel with a pool that was near the downtown area and got what we wanted.
"ah-mazing lake view"
Reviewed by a Hotels.com guest on Nov 15, 2012
if you go to Bariloche for the lake, HDL is great. it's on the correct side of the road so you have no obstructions what so ever. and it's just beautiful. for that reason alone, we very much enjoyed our stay. but now the details... The room was ok. bathroom was recently remodeled -good. the carpet needs to be changed -bad. there was no thermostat or control on the radiator so it was really warm, but can't complain as i'd rather be warm than cold in early spring there, and the window/door was drafty. the breakfast was pretty good. big selection of baked goods, and there was always whole fruits and some ham and cheese. not sure i would recommend dinner there as it was just ok, but it is convenient. we didn't use their pool, but it did look lovely. aside from being right on the lake, the location is good if you're ok being outside of town and comfortable with the city bus system to get around. if so, it's really quite convenient as the bus stops pretty much right in front of the hotel and the drivers all know the stop by the hotel name. would i stay here again? for the lake, yes. but is there better out there? i'm sure of it.