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"Nice hotel, recommend having a car"
Reviewed by a Hotels.com guest on Feb 3, 2014
I traveled with my wife and stayed 3 nights in January at this hotel. The room was spacious and bright with natural light. The in-room jacuzzi tub by the balcony was nice to sit in after a long day sightseeing. However we were in building #1, floor 1 which had trees partially blocking the lake view. Breakfast was an assortment of breads, cold cuts, and pastries and scrambled eggs. If staying here, I recommend having a car or using taxis because the 2km walk to town is along the dirt shoulder of a busy two-lane road. The hotel offers free shuttle service but only to town at 12pm and 6pm. The van can get full so you could be waiting if you're not in the first van.
The rooms are very spacious and comfortable....but a few things could be updated. The hotel is located in an area a few km way from the center of the city. While there are a few nice restaurants and bars in walking distance, this means that you will need to get a taxi to get to many places. The free breakfast is quite good (make sure you ask for eggs) but I would dine elsewhere for other meals. The pool is heated (which is nice in cooler days) and there is a small spa area. The hotel seems a bit understaffed at times (the manager had to leave the front desk to help people with their bags) and only the manager (Andres) was competent in dealing with any special requests. The food staff was quite good and helpful. The general area is lovely, but the hotel is right by the road. Overall, this place is a good value for the price and quite nice.
"Comfortable hotel for ski getaway"
Reviewed by a Hotels.com guest on Sep 4, 2013
My girlfriend and I were looking for a hotel to stay in Bariloche for our ski trip to Cerro Catedral. The room was very comfortable and had its own kitchen in which we made a couple of meals. On the first night, the power went out in the area and the hotel staff provided us with a candle. The power resumed five hours later in the evening. It was a little inconvenient that the free continental breakfast and the pool/spa were located further up the steet between other unassociated buildings. Downtown is located at the bottom of a steep hill about 10 minutes away and 15 minutes going up. it can be quite a workout getting up especially when carrying warm clothes for skiing at the mountain. We took a bus to the mountain (which was cheap 10 pesos) and that bus stop was also downtown. The staff was generally friendly and some of the staff was able to speak English since our Spanish wasn't perfect. I might recommend another hotel downtown near the bus stop if you are also planning on taking the bus to the mountain. We wanted a hotel with a pool that was near the downtown area and got what we wanted.