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Reviewed by a Hotels.com guest on Feb 7, 2013
We were met on our arrival and everything was just so smooth. From checking in to checking out. The staff were simply wonderful. Very nice room, peaceful and staff were extremely accommodating. A beautiful experience.
Reviewed by a Hotels.com guest on Nov 6, 2012
Spent a night there, nice, clean, decent sized room room staff were extremely helpful, organised sleeper bus & transfer for us, also ensured our laundry was back in time. We had massages which were excellent. breakfast was fine. The hotel is a little out from town so we used the free bikes the hotel provided to explore the town it was
a great way to take in the place.
The only thing is that the front desk staff doesn't speak too much English, much like the rest of the hotel staff in Vietnam. Great service overall and best hotel I stayed at throughout my 2 week trip in Vietnam. The only thing is that they advertise massage and spa treatments that take place in the hotel rooms. Plus is that you don't have to leve the room but the minus is that they actually either lied or didn't understand our question and they didn't bring a separate message table so you get body scrub, massage everything under the sun in the bed you sleep in. That's a little strange. The staff gives you a little souvenir at end of stay and the overall atmosphere of this villa is excellent overall! Calming and a little piece of heaven away from the main tourist areas of hoi an.