Mid-Range hotels in Brasilia, Brazil
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"Hotel is a gem, but the restaurant needs help."
Reviewed by a Hotels.com guest on Jan 13, 2014
The hotel is an amazing architecturally, overall I would rate it a 5.....except, for the restaurant. We arrived at the restaurant on Saturday night....It was 10:30, but the restaurant closes at 11:00 and there were 4 or 5 tables with people dining. We waited patiently... no one appeared. We waited for 20 minutes. An employee came out of the kitchen and was clearing plates at a table during that time on the other side of the space. 25 minutes passed. I then went in to go into the kitchen... there I found 4 employees just standing there and chatting!!! I asked them for a table... You would think that a hotel like this would have at least one employee in the restaurant while it was open to greet customers-- and that they shouldn't have to go into the kitchen to get any kind of service.
"Almost on the Beach"
Reviewed by a Hotels.com guest on Jul 22, 2013
The Acapulco Copacabana is a few blocks from the Atlantic Ocean, and I was able to watch the construction of a platform where Pope Francis was scheduled to conduct Mass three days after my visit. The only problem I had with the hotel was the room's clock, which refuse to work even after I complained. The breakfasts at the hotel are hearty, and my room was clean and attractive. The staff was courteous and friendly.