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"When you get MORE than you expect!"
Reviewed by a Hotels.com guest on Feb 20, 2013
This hotel was quite a surprise and only in the most positive way possible. Although somewhat unassuming looking from the outside, we were greeted by a very polite and helpful staff. The (full) breakfast was nicely done and tasty, and the pool/sauna/hot tub was great (open until midnigth for late nite hot tub fun). The room was sparkly clean and modern and comparable to many of those I have visited in big city and a lot higher stars (and prices). The most positive part of our stay here is the service we received, from polite and helpful folks to the more unseen things such as filling up breakfast items five minutes before closing to ensure selection, to letting folks finish eating before closing down, to offering extra tissues when they say one of our guest had a cold. Hard to beat that kind of service these days. This particular hotel has just gained customers for life as we are definitely coming back!
"Nice place, but some safety concerns for us"
Reviewed by a Hotels.com guest on Feb 13, 2013
The hotel was nice for the rate (but the bed was not the most comfortable.) The staff was friendly. However, no breakfast was included with the room. The Wi-Fi was very spotty and had a poor signal. The water park was a lot of fun for our daughter. She had a great time and didn't want to leave. However, the room we stayed in (in the atrium) did not have a slide lock at the top of the door. The room goes directly to the outside. The deadbolt would automatically unlock when turning the handle from the inside. This was a safety concern for us as we have a two year old daughter who loves to explore. She would open the door by herself and we had be vigilant that she did not go outside on her own. There also was no peephole on the door, so the only way to see who was at the door is to go the opposite side of the window next to the door to see who was there.
"Outstanding People and Place!"
Reviewed by a Hotels.com guest on Jan 21, 2013
We go to Branson a few times a year. This place well now be our choice when booking.Great rates, Clean ,Christian ran, Good breakfast biscuits & gravy plus other things, pets allowed in I think 7 rooms and pet fee very reasonable. Location very convenient to many of