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Reviewed by a Hotels.com guest on Mar 28, 2014
Awesome location. Well lit. Lots of parking. Restaurant on site. Spacious room. Excellent water pressure. Easy to find. Room was clean. Toiletries, microwave, hair dryer was all provided. CONS we left the room at 1000 the 1st day, we came back at 8pm, room was never cleaned. it states indoor/outdoor pool, which is the reason why i booked the hotel so my son can swim during spring break even if it's cold out but both indoor and outdoor pool were drained empty. it would be nice if disclosed so i could have chosen another hotel. hotel is alittle old and needs to be updated. printer in business center should be fxed! Service Reps were friendly
"Was my favorite Super 8"
Reviewed by a Hotels.com guest on Mar 25, 2014
I like the location & rooms are far superior to others with equivalent price. Customer service is just ok, but I've never had a problem before.
On my 3rd visit within a week, manager asked me if I want smoking or non smoking. I said non please.
He walked away & then abruptly back tracked. He then shouted & in a very brash manner stated " I have to give you smoking room because I smelled smoke last time & I could penalize you if I wanted."
It caught me off guard because I don't smoke but, it had been over the weekend & I had friends there so If they smoked, I know I didn't tell them not too, so I didn't argue & apologized.
I understand the rules about pets, smoking, polo, etc.. & the consequences of violations. So, I'm thankful he didn't charge me extra.
However, there are so many ways to address problems from hotel guests other than making them feel UNWELCOME in front of all present.
The manager knows me well enough not to ask for ID when he's there. I've been a regular guest for 10 years w/no problems. But I guess that is not a big deal to them.
Friendly staff, housekeeping was very well prepared daily to provide excellent service as needed. Breakfast was available promptly at 6AM & lasts longer than most other hotels!! I would stay at this hotel again in the future.