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"Nicest Hotel Staff Ever!"
Reviewed by a Hotels.com guest on Feb 22, 2013
From the front desk staff, to the bartender & waitress in the restaurant, to the shuttle driver who took me to the airport, the entire staff was friendly, accomodating, helpful & made me feel like I was a guest in their home, rather than in an impersonal hotel! If I'm ever in Rochester, NY again, I will definitely stay at this hotel again...and will recommend it to anyone I know who is making a trip to Rochester