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Reviewed by a Hotels.com guest on Feb 25, 2013
This hotel was amazing, the front desk staff, to the kitchen staff. The room was a great size, we had our 3 month old daughter with us, it's was so quiet and comfy for her she slept all night. I would definitely stay here again.
the desk clerk was excellent and went out of her way to help me with great directionsand other inside information about the city. however, my room was near an exit and someone kept propping the door open at night. i closed the door myself once, and it was again propped open. i again closed the door and reported it to the desk clerk. she sent up security and he closed the door but made no attempt to investigate inside or out and told me there was "nothing he could do about it" as he walked off while i was talking to him. As a female traveling alone, i did not feel safe near the exit to the outside at the end of the hall with someone repeatedly propping the door open in the night. i asked to be moved and was relocated to a room only 4 doors down the hall. The desk clerk comented that the security man was "just lazy" when i told her of his reaction to my safety concern. Had sleepless night knowing there was a lazy and unconcerned security person on duty, Will not stay there again alone.