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"Great place for families"
Reviewed by a Hotels.com guest on Mar 20, 2014
The friendliness and personal attention of the staff was a welcome treat. The buffet breakfast was very tasty and took a lot of the guesswork out of planning meals. It was nice to be on the shuttle route as well. We had a great experience and would stay here again.
Reviewed by a Hotels.com guest on Mar 16, 2014
The regular priced rooms were sold out I was told so I paid the higher fee for a concierge floor room which includes breakfast and a VIP lounge. Those niceties would be great except I had two boys with me aged 10 and 11. The VIP lounge allowed both boys to come in for appetizers and desert but the rule is really only 2 people per room. That was never explained on the hotels.com website or by the hotel staff themselves. The nice guy in the lounge didn't care but it was a put off. During breakfast they did want me to pay for my 10 yr old at a 50% rate explaining you only get 2 free breakfasts. Seriously it was strange. The concierge room sleeps four so they should allow each guest access to the amenities otherwise it should be clearly stated the amenities are only for two! Also, our room was incredibly humid, not sure if this is because it faced the pool area but we were on level four so it was weird. Finally, it would be good to remind people that the happy hour appetizers in the VIP lounge does not include alcohol as it is Utah.
Stayed one night, bathroom was a bit tired with chip in the sink, caulking needing to be redone. Bed very comfortable, though some warbling noise from fireplace woke us up. Our room was on the top floor, a friend on the second floor did not have same problem. Pool and spa were very relaxing.
"Montage is beautiful"
Reviewed by a Hotels.com guest on Nov 13, 2013
We stayed at the Montage for a one night getaway. The check in process is fast, professional and I love that you are escorted to your room by the front desk representative. Our room was beautiful and the bed was very comfortable. The fireplace and music were controlled on the TV remote control which was convenient. Overall I highly recommend this hotel. It is a little bit out of the center of downtown PC but they offer shuttles for free.