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Room was very clean except for the dust. It hadn't been dusted in a while, but the sheets and pillow cases were obviously clean and fresh. Carpet was clean as was the bathroom. Ocean view was great! Only downside was the mattress was very firm and didn't give any so by the second night on it our backs were hurting. We love staying at Holiday Inn hotels will continue to do so.
Reviewed by a Hotels.com guest on Feb 19, 2013
I has such a wonderful time at this hotel. It was clean, roomy, and I really enjoyed myself. Thee only disappointment was the restaurant was closed and I was not aware of this when I made my online reservations. Other than that, I will definitely refer this hotel to friends and family. I'll be back ;) thank you!!
Reviewed by a Hotels.com guest on Jan 3, 2013
Upon arrival we were told the room wasn't ready...we left our cell number and asked the desk clerk to call us when it was ready...after two hours we still hadn't received a phone call...we returned to the hotel and the girl at the reservation desk said yes your room has been ready...so we wasted two hours for nothing!....it was a little disappointing to know we could have checked in earlier. We were also upset because we were not told until we were already in our bathing suits that the hot tub was broken...one of the reasons we like this hotel!