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Reviewed by a Hotels.com guest on Feb 18, 2014
Complimentary breakfast was awesome. Only issues were that after the first night my key didn't work and i was staying for two nights. Hair dryer also did not work. The customer service when getting the key working and another hairdryer wasn't so great. Other than that everything was worth it!
"Very Good Service"
Reviewed by a Hotels.com guest on Nov 1, 2013
The room was clean and orderly. The only issue, which was not the hotel's fault, was that someone booked a non smoking room and then tried to smoke in the bathroom. The smoke filled my room because the vent in their bathroom was connected with mine. I called the front desk and within about a minute was already moved to a new room just down the hall. The front desk guy must have run upstairs immediately to my room to give me the new keys. The windows in the first room were foggy, the only reason i gave some of the categories 4 out of 5 stars. The breakfast was very good in the morning and the staff was very friendly.