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Cleanliness of room/hotel: Immaculate! The shower was awesome with one exception. The water was too hot. Which is a change of pace because running water in hotels are usually cold particularly when everyone is showering in the morning getting ready to check out. Front Desk Service and Valet: I was spoiled!
"Kind and polite staff but freezing cold rooms"
Reviewed by a Hotels.com guest on Feb 25, 2013
The staff was very nice and facilities were pleasant but our room was freezing cold as were the hallways. Obviously we ran our heater but it couldn't seem to keep up. Breakfast was not very good. Food was cold....had to hunt down staff to have them restock. Swimming pool was also very cold. I sat outside the pool watching the kids swim but felt as if I needed a coat to sit in there. Turn up the heat a little bit and the stay would have been much better.