Reviewed by a Hotels.com guest on Mar 20, 2014
We had to stay at the Westmark while a plumbing issue was taking care. We had spent a few nights at a "cheaper" hotel and had an awful experience (going to go to small claims court bad). Westmark was awesome from the minute we walked in the lobby. It snowed a couple of nights of our stay and when we went to the car the next morning they had brushed it off for us. Worth the little extra, you truly get what you pay for.
"That grossed me out..."
Reviewed by a Hotels.com guest on Jan 20, 2014
I had to check in and immediately go to meetings and work functions. I returned later in the evening and just went to bed. I woke up the next morning and went to take a shower and noticed something disgusting. In the shower, (that I had yet to use) there was the previous guest's used soap bar, shampoo & conditioner, and hanging over the curtain, their DRIED WASH CLOTH. All I got for this disgusting inconvenience was a free continental breakfast buffet. The bathroom door had dried soda on it with hair stuck to it.... The door was warped and coming apart. I thought Hiltons were supposed to be nice. I will never stay at one agin