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Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"perfect fit"Reviewed by a Hotels.com guest on Feb 26, 2013
great place to stay.
"Beautiful place to stay"Reviewed by a Hotels.com guest on Feb 26, 2013
This was a beautiful hotel close to the arena we were going to. Very clean rooms, friendly staff and the restraunt food was amazing!
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"mostly good"Reviewed by a Hotels.com guest on Feb 26, 2013
My stay was mostly good. The breakfast was not cooked and the dishes were dirty. I did like the pool. The towels were thick. Will stay again.
"Very nice hotel"Reviewed by a Hotels.com guest on Feb 26, 2013
I stayed in the Tower portion of the hotel, somewhat separated from the other parts of the hotel. It also has a separate front desk. I was given my room keys and neither key worked. I went back to the front desk, where one person was working, waited in line, and was given a new room (mind you I was dragging around my napsack and carry-on). The new room smelled like a they had had a chain smoking tournament in there, even though it was supposedly a non-smoking room. I called down to the front desk and was asked if I could be put on hold; in my one second to answer, I said "briefly". I left it on speaker phone and listened to musak while I did other things for 10 minutes. I decided to let it stay on hold and go down to the front desk again, where again I waited in line, with one guy working behind the desk. When I got to him 15 minutes later, he was very friendly, as he had been each of the other two times. I explained that the new room smelled of cigarette smoke and that I'd need a new room again. He was very apologetic and gave me a very nice upgraded room. While he was getting that together I leaned over to look at his phone. There was a call on hold, flashing. I asked him who was on hold. He said "some guy", and it seemed that he had forgotten there was still someone on hold. I told him, " well, that some guy is me". I did it nicely--I felt bad he was working alone. On the other hand, being put on endless hold is not good customer service, Hilton Anatole.
""Reviewed by a Hotels.com guest on Feb 26, 2013
I loved the hotel! I will be staying there from now on!!
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
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All rates are per double room per night and exclude taxes and fees. They are subject to availability.