Reviewed by a Hotels.com guest on Feb 26, 2013
I needed an inexpensive room for a short say in Pittsburg. The room was small with one double bed, which was perfect for me. Bed was comfy, slept well. Only issues were one of the outlets didn't work so I had to plug a camera battery in the bathroom (no biggie) and the hair dryer did not work. When I told the front desk, they apologized and handed me a working one. The front desk peeps were very friendly and helpful with directions. I would recommend this place, at least for a solo traveler. It is convenient to downtown, Carnegie Mellon, University of Pittsburg, the cultural area and I'm sure to many places I don't even know about. Oh, FREE continental breakfast, too...with LOTS to choose from.
I was there working spent very little time in the room but I had requested a ground floor room and had made reservations 3 weeks in advance still ended up on the second floor and the hotel manager was rude to say the least there is a good restuarant in front of the hotel and all kinds of retail in the area.
"AWESOME SERVICE, beds could be better..."
Reviewed by a Hotels.com guest on Feb 17, 2013
Overall, I would stay here again.The location was PERFECT. It was close to everywhere else we were going to, during our stay (Benedum Center, Phipps Conservatory and National Aviary.) Though our room was not the best in the world (lousy, neck-hurting pillows, etc.) The view we got from our room (room 611) was AWESOME! And, the FABULOUS service we received, waaaaay outweighed any cons to this place.Anytime we come to Pittsburgh, we'll be sure to book this place.
Just DO NOT stay in a smoking room. We booked one by accident and it was like an underground dungeon, and smelled just as bad. Fortunately staff relocated us upstairs to a nonsmoking at our request and we have a lovely stay. The room was bright, nicely decorated, clean, and smelled fresh.