"Great Hotel just a few problems"
Reviewed by a Hotels.com guest on Feb 25, 2013
I like this hotel stay here every time the last time I stayed here though the tv had a problem the maintenance team fixed it right away and I thought he would have fixed the door also since it was slamming on the frame before it closed but he just closed it and kept walking so I had to get my screwdriver out and actuall screw the door hinges tighter to fix it but other than that it was a great stay
We loved the location and setting. It felt like we were out of the city,but we were still close to everything we wanted to see - The Desert Museum,Old Tucson, and the University. Close enough to the freeway for our drive to Karcher Caverns. The staff recommended a few family-friendly restaurants only a few miles away. My kids loved the pool (and had it all to themselves, it was huge, and heated, but nobody else wanted to swim in January!). They also loved seeing the javalinas foraging almost right outside our door. Room was large,bathroom was large and clean. Almost a "5" except for a couple of things - no internet in the rooms (we went to the workout room to use it while the kids swam in the nearby pool), and somehow I was expecting the "kitchenette" to be more than a dorm-size fridge with a toaster and blender. Also, only a tiny table, and two chairs for the four of us. And only two sets of towels, I called and requested more and got them the second day I asked, but not the first day I asked.
"Nice Golf Vacation"
Reviewed by a Hotels.com guest on Feb 22, 2013
My buddies and I took a trip out to Tucson with Sonoran Suites and I was beyond satistifed. The vacation condo was clean and was in a great location for everything we wanted to experience. I will be returning.
The carpet in our room was filthy. When the room next door had their bathroom spill water through the walls, we weren't offered a different room, but instead custodial services put a fan in our room for over 24 hours when we finally asked to have it removed! PLUS one day we finally called after 4:00 to see if we could get our room clean--and then it was just the bare minimums throughout the stay that was done. Not pleased, would not use this site again. The breakfast was good though!