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"Great Hotel just a few problems"
Reviewed by a Hotels.com guest on Feb 25, 2013
I like this hotel stay here every time the last time I stayed here though the tv had a problem the maintenance team fixed it right away and I thought he would have fixed the door also since it was slamming on the frame before it closed but he just closed it and kept walking so I had to get my screwdriver out and actuall screw the door hinges tighter to fix it but other than that it was a great stay
The carpet in our room was filthy. When the room next door had their bathroom spill water through the walls, we weren't offered a different room, but instead custodial services put a fan in our room for over 24 hours when we finally asked to have it removed! PLUS one day we finally called after 4:00 to see if we could get our room clean--and then it was just the bare minimums throughout the stay that was done. Not pleased, would not use this site again. The breakfast was good though!
"great family location"
Reviewed by a Hotels.com guest on Feb 20, 2013
We had a great time at the resort. The rooms are big. Everyone at the hotel was extremely nice and helpful. The rooms are just starting to show a little wear. Not enough to keep us from coming back. We will be back. The resort is a little north of where we would have like to have been. The grounds are beautifully maintained.