"Great Place for Women Travelers"
Reviewed by a Hotels.com guest on Feb 24, 2013
I was raised in Memphis and moved away to Asheville North Carolina a year ago. I came back with my daughter and two grandchildren ages 4 and 10 months. I was given a room near the front desk that was perfect for us. The staff was the best I have ever seen and I have traveled all over the world. I was there Thursday night. We ate at Frank Grisanti's which was excellent. The Breakfast staff on Friday were especially good to us with the children. The only thing that could be improved is the room. It was a bit dated but clean. It was nice to have a pleasant experience on my first return trip. In the future our family will return to this hotel. Great place.
"Close to volleyball tournament"
Reviewed by a Hotels.com guest on Jan 29, 2013
We were there 2 nights and our stay was very nice. The only complaints I have are: Getting to the right street to get to the hotel was somewhat awkward. Directions were not well defined but once I figured out where to go it was no big deal. The other issue was the parking. You could park yourself or have valet parking for 3 dollars more. I suggest paying the extra because the parking area to do it yourself was completely full in the middle of the afternoon the next day after checking in. I had to wait until somebody left in order to get a spot. Other than that, the stay was excellent.
"dont judge a book by its cover"
Reviewed by a Hotels.com guest on Jan 14, 2011
when i walked in the front lobby i thought " wow this hotel is really nice" so i didn't mind spending a little more on this hotel then others. The front desk women i first met was wonderful. so nice and smiled a lot. but once we got to our room we noticed it was not like the lobby at all. it was really run down. there was lots of wear and tear on everything in our room. but the beds were comfortable. we didn't spend as much time in our hotel due to the look of it.