"Don't Rely on Shuttle to get home from airport"
Reviewed by a Hotels.com guest on Feb 26, 2013
Overall hotel was nice once I got there. Biggest issue was that there was no shuttle pick-up from the airport that came and after an hour of waiting and calling the phone number to the hotel ( which I was hung up on multiple times before actually speaking to the front desk). I subsequently had to get a $30 dollar cab to the hotel, thus making my cost to stay there for one night 40% higher.
"I loved this place!"
Reviewed by a Hotels.com guest on Feb 18, 2013
This is a nice, clean home away from home. The staff provide excellent customer service, even when unusual things happen. I was especially impressed by Guy and Shannon. They had solutions to problems I had around the lack of personal transportation and were always friendly and professional. The rest of the staff also preformed at an above average level.