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Excellent! The rooms were very nice and this location included a nice little lounge, free breakfast, pool, and free airport shuttle. The only issue was that upon check in we were told you did not need to sign up for the shuttle, just show up, however, upon our arrival to the lobby at 5 am, we had needed to sign up and the spots were filled with a sports team that had called earlier. The hotel was excellent, however, with squeezing us and a few others in the same situation in with an extra trip. Everyone made it to the airport, no problems!
"warm and friendly feeling"
Reviewed by a Hotels.com guest on Mar 27, 2014
It was great. What I loved the most was the warmth and greeting that we got when we first walked in. The person (Rochelle) at the desk was very friendly and helpful. The room and bed were comfortable. We will definitely stay again and recommend to our friends.
"Very convenient location for our need"
Reviewed by a Hotels.com guest on Mar 26, 2014
Will stay again - very clean - walking distance to our event location. Staff very helpful and accommodating. On the down side but not a big deal - pool is ridiculously small, hooks in bathroom totally useless towels keep falling on the floor small weird design - waste baskets too narrow and small.I would totally recommend it for the price - AAA members accepted.
overall nice stay despite the renovations going on....the only thing i did not like was that the front desk staff made a mistake and had me listed as only staying one night...when I came back from being out all day in SF, i was surprised to find the key to my door not working. It was than that the staff asked me if i was going to check out today. I told them that I had reserved online for two nights. They were nice about it in letting me know that they made a mistake and wished me a nice stay...i didn't like the tone of the person at the front desk who asked me, "aren't you checking out today?"
"Great rooms, poor food"
Reviewed by a Hotels.com guest on Mar 24, 2014
The room was large and comfortable. Nice bathroom, comfortable bed, plenty of pillows. The facility was clean as were the rooms. But, the "steak house" in the hotel was not good, the bar area had a terrible menu, and the store in the lobby (which is a great idea) was way overpriced ($30 for a 1/2 bottle of wine). I would stay here again and just plan to eat elsewhere.