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Hotel was nice, staff unhelpfull and rude at times, I had purchased a room that was supposed to include a hot breakfast, and had to argue with staff to get meal vouchers. Also went to staff to ask for towels for the pool and was told if there were none out by the pool then they couldn't help me.
Reviewed by a Hotels.com guest on Feb 19, 2013
The room was very clean. Good size. It just needed a small fridge. We missed a fridge. Staff was very friendly. Service was great. Went to the bar for dinner. What we wanted was not on the menu and we mentioned to the bar tender and he said no problem, I can get that for you. Very pleased with him. Will come back again for sure.
I really enjoyed my stay in this hotel. It is very clean and comfortable. The staff is very nice. The price was very reasonable. The breakfast was excellent. If we ever return to Huntsville, this is where we will stay. Would recommend highly to friends and family.
Reviewed by a Hotels.com guest on Jan 30, 2013
The Hotel was very nice. Hotel Staff was friendly and attentive. Some previous damage in the room was scheduled and addressed during the stay. Beds were a little hard, but wasn't there to lounge in bed all day, so it was bareable! Plenty of space in the den area of the suite to visit with family. Will definitely book another room here when in town to visit family again!