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"Wish I had stayed here before"
Reviewed by a Hotels.com guest on Feb 18, 2013
Very good check in experience. I asked the clerk for a room on the first floor so I can take my dog out a little easier. The gentleman was more than happy to get me a first room floor and he went the extra mile to put me next to an outside door to make it even easier. I really appreciated that because he didn't have to do that! Hotel is very quiet and we enjoyed the continental. There was juice and coffee, toast, bagels, yogurt, fruit and cereal. My only complaint is with Hotels.com for not letting me know during booking that there's a very small charge for my dog but it wasn't enough to even be annoying; I just would have liked to have known. The room is a lot roomier than I expected and just a very comfortable room overall.
We got what we paid for. We were there for a sporting event and no one else was there so the kids had the run of the hotel, which was great. We were told our team was the most well behaved it had seen in a long time. It was definitely older. My husband forgot his toothbrush and when I went down and asked for a toothbrush they said they didn't have any, it wasn't the quality we were used to. The ceiling was peeling in the bathroom, but the kids were happy and the cost was great.