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"Nice & Relaxed"
Reviewed by a Hotels.com guest on Dec 15, 2012
We have stayed two night in this hotel in superior delux room and stay was excellent. This resort is perfect for complete relax and kids enjoye 100%. Very good and modernized kids club having lots of activities for all ages of kids.Dont miss it.
Reviewed by a Hotels.com guest on Sep 17, 2012
We just finished a four day stay at the Banyan Tree Phuket and we were truly sad to leave. The staff went above and beyond at every turn, and really displayed the friendliness and hospitality that Thailand is known for. The breakfast buffet was to die for and the daily morning visits of Lucky, the elephant, outside the restaurant just added to the memorable experience.
Reviewed by a Hotels.com guest on Aug 12, 2012
We were very nervous as we read some poor reviews. I think perhaps people are not used to staying in Thailand, or were expecting something different. We had a fabulous stay. The staff was very pleasant and helpful (they even upgraded our room without us asking). The grounds are spread out, but we had no problems getting the golf cart to take us back and forth. I think we walked twice from our room near the Front Desk to the Breakfast Hall and it takes about 10min. Its not a big deal. The Water Park is free. The Breakfast buffet was one of the best I have ever had. A lot of variety, and very very delicious food. Two pools (with nice shaded sitting 'rooms'), Kids Club, Water Park. If you have a family its incredible.
"Amazing experience! A TOP NOTCH resort"
Reviewed by Octavio Ti of "New York, NY" on
Oct 16, 2011
Would recommend to ANYONE. This resort has it all and is in the most beautiful location. The villas are exactly as they appear on line - gorgeous, lush and huge! The staff is super attentive and helpful. The villas itself sell this property - the rooms were impeccable and the pool and surrounding areas were the most beautiful I have ever seen in a resort. Would recommend this to anyone.
The only negative is that this resort is a ways away from the lively action of Phuket - so if you are looking to "get away" than this resort is it! If you want the action of a city, then I would stay elsewhere - this was calm and relaxing area of town.