"Good hotel, good shopping"
Reviewed by a Hotels.com guest on Mar 22, 2014
We had a great experience at the hotel. Friendly and always smiling employees.
The immediate surroundings is basically a big shopping mall.
Outside of this shopping area you are surrounded with the typical Thai small shops and crowded streets.
10 minutes walk to Patong beach, but no signs to guide you. You must rely on either taxi to get there or ask your way through the city.
"Pleasant, quiet room in the midst of it all"
Reviewed by a Hotels.com guest on Jan 29, 2014
Luckily, I had a rear-facing room and at night the room was very quiet, no matter what was happening on the street. The room was clean and the mattress very comfortable. The pillows were like bricks and no softer pillows were available. I made do by putting a pillow cover over a couple throw cushions, but I think comfortable pillows are kind of a basic requirement in a hotel. Wireless was horrible at the beginning, but Phil was heroic in making special efforts to get it fixed. Meanwhile, for several days I had to go to other places for an adequate internet connection. Phil and his staff all offer excellent customer care and contribute to making this a welcoming environment.
"good place for this price"
Reviewed by a Hotels.com guest on Jan 22, 2014
We enjoyed our stay. We got quite lucky tho, because our room was in the 4th and highest floor, therefore our room was at least 4m high.
Most of the staff was very friendly and had a decent command of the English language, except the cleaning ladies tho.
Good place, good price.