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"close to beach"
Reviewed by a Hotels.com guest on Feb 22, 2013
Great location to the beach, but hard to find the hotel when we were driving. The bar staff were very friendly and nice. The pool and massage services were convenient and one of the best parts of the hotel. We also appreciated the free wi-fi.
Reviewed by a Hotels.com guest on Feb 13, 2013
We really liked this place. It's new but completed. No work going on. Food was fantastic. All the private pools where terrific. Amazing Views! It is out of town a little ways. To far to walk. Only real complaint was that the hotel only runs a shuttle to town three times a day and last one is at 5pm. Because of there location they should run shuttles more often.
"Hotel with Good Value"
Reviewed by a Hotels.com guest on Feb 8, 2013
Good Hotel, close to everything, large spacious rooms. Bathrooms were small, but well kept, the few downside were the centipede that crawled in through the drain pipe into my shower cubicle, which i complained to the hotel, but nothing was done about it. Stale smell near ground floor elevator....
"Very nice area and short walk to centre"
Reviewed by a Hotels.com guest on Jan 31, 2013
A very nice hotel although there is a lot of variation in room types. we were not happy to be given a room with no balcony but were moved when we complained. some of the rooms need updating but are still comfy and clean. the pool area is lovely with plenty of beds and umbrellas. the breakfasts were very good , the beach is very close and all in all a very pleasant hotel.
"If you insist on staying in Phuket, stay here"
Reviewed by a Hotels.com guest on Jan 20, 2013
Against advice, we decided to stay in Phuket, a very tourist-filled, young, loud, night-life scene. However, after a very "rustic" stay several days prior, we were more than happy w/ accommodations here. We arrived late in the evening & were warmly greeted w/ handed shirley temples (great first impression). Our room for 3 people had a poolside view & was very spacious, clean & modern, w/ a huge bathroom easily fitting all 3 at once (major plus). The hotel is set inward from the main road, so it was nice we couldn't hear the noise of the street, which is good because I am a super light sleeper. The street has several street vendors & restaurants to choose from. Massages were 50% off, which was maybe 200 baht more than the street stores (about 5-10 on the same street within 5 min walking distance), & if still 50% off, def go w/ the hotel because it is infinitely better in experience & quality. Breakfast was included in our stay & was a good selection of Western & Asian mixes. By the second day however, we were a bit sick of it, but nothing is really open, so you are best sticking to this before you head out for the day. The beach is about a 10 min walk, but very crowded & touristy, best to lounge at the hotel or go to a more northern quiet beach if you don't include any excursions on your trip. I would give this place a 4.5 star & would highly recommend IF you have to stay in Patong. If you don't enjoy loud-nightlife, you might want to stay at a different location.
"Good hotel at a very good location"
Reviewed by a Hotels.com guest on Dec 26, 2012
This hotel is in a very good location. There are minor problems though. Lots of misquitos everywhere, especially in the restaurant. The south section is far away from the main entrance and it is not the most pleasant walk.
"Western-style comfort at Thailand-style prices"
Reviewed by a Hotels.com guest on Dec 17, 2012
This was the nicest hotel I stayed at in Thailand, and easily one of the least expensive as well. The hotel is in the south Patong area, a block or two from the beach, and a short, inexpensive taxi or tuk tuk ride from the nightlife area. (The nightlife area itself is quite noisy and a bit of a scene, so I think you're better off being a short taxi ride away.) The room are very clean and well-appointed. The staff is friendly. And the pool is nice and relaxing. My only complaint is that, like other reviewers, I found the shower to be quite cold. I used the shower head in the separate bathtub, which was fine. Overall, I recommend this hotel highly. I ended up extending my stay in Phuket for a few more nights, and I tried a different hotel further north (the Album Hotel) -- but it was difficult to get to sleep there because there's so much street noise. It's a good idea to be a little bit outside the main area. I ended up moving back to the Mercure, and I definitely would stay here again on a return visit.