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The setting and beach were absolutely beautiful. However, upon checking in, we were told that there had been a plumbing problem and that no rooms were available. The concierge told us that the hotel would call us a cab and send us to another hotel, and the attitude seemed to be that we should simply accept this (as if we had not booked at Boa Vista...) We asked for further information about the hotel, and it was one of the most poorly reviewed hotels in Albufeira. Boa Vista did ultimately find us a room, but it was a very bad start to our stay. Throughout our stay, we felt that any time we asked for information (for something as simple as a dinner reservation), the attitude was that we were bothering them by asking. That said, the beach is fairly convenient and we paid a relatively low price. Breakfast was also good.