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Reviewed by a Hotels.com guest on Nov 27, 2012
This was a great hotel at the edge of downtown. It was a little further from downtown than I would have liked. But the walk to and from the city center enabled us to see more than we would have otherwise. Everyone at the hotel was very friendly and helpful. Housekeeping was ok (not great) and there were charges for "extras". But overall a pleasent and comfortable stay.
Our stay was beyond expectations. We have only words of praise from the very onset to the very outset of our stay. Personnel very attentive and hospitable, always helpful and genuinely cheerful. Much appreciated.
"Close to Many Sights"
Reviewed by a Hotels.com guest on Aug 31, 2012
With the all the new construction in the city center, this hotel is in a very good location. The staff are more then gracious, considerate, and professional. My room was maintained very well. The staff responded quickly and efficiently to all requests. When I return to Sofia, I will come here again.
"Good place to stay, recommend it"
Reviewed by a Hotels.com guest on Jul 6, 2012
Very good place for Sofia, in a clean and quiet neighborhood. Ample facilities and amenities. Only constructive criticism is room windows should have mosquito screens, so guests can open the windows at night.
"Great Value Nice Hotel Mediocre Service/Location"
Reviewed by a Hotels.com guest on Jun 1, 2012
The Hotel was renovated and very nice with the minor drawback of a torn curtain and cigarette burns in the carpet but other than that quite modern and well maintained. Good Value for the price paid and wonderful breakfast and restaurant. Free Internet a nice plus. The Neighborhood was pretty rough, seedy and run down but fairly close to the Bus and train station. Still it was well removed from the nicer areas of Sofia with restaurants and night life making the location a drawback. Service was weak.
"Helpful friendly staff, clean hotel."
Reviewed by Troy B of "Philadelphia, PA." on
Feb 22, 2012
Friendly and helpful staff. Did a great job with English and directions. The room was clean and quite. Cigarette smoking from other guests made for bad smell. The food in restaurant was great and the price was even better. - No complaints.