Risk-Free Booking

We never charge a cancellation or change fee because it's just not fair.
Ask others what they do and see how we're different.

At hotels.com, we understand sometimes your plans fall through. Or, perhaps you just decide you'd prefer to spend your vacation lounging on the beach rather than visiting your in-laws.

Hey, it happens. That's why we never charge you hotels.com change or cancel fees. Other travel sites may charge you a fee to change your plans, but with hotels.com just go online or call 800-2-HOTELS (800-246-8357) to change or cancel your plans. Please note, you may still be subject to change and cancellation fees that the property itself may impose and require us to pass on. So go ahead, be free to change your mind.