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800-2-HOTELS (800-246-8357)24 hours a day, 7 days a week
Whilst the 'City Centre' in the name is not strictly correct (it's a 10-15 minute drive to Sukhbaatar Square depending on traffic), the hotel is still close to all that there is to do in the city and some of the attractions, like the State Department Store are easily in walking distance. To be fair, even Sukhbaatar Square would be a pleasant walk in temperatures other than -15C. The staff are friendly and efficient and from check-in to check-out, the service was excellent. The room that I chose was a little small, only having one chair (or the bed) to sit on, so I would upgrade myself to a suite next time. Wi-fi internet was complimentary and the speed was more than acceptable. The bed was extremely comfortable, the room warm and in-room amenities were everything that one would expect. For me, one of the great reliefs was that any time I picked up the 'phone to ask a question or place an order, there was an English speaking voice on the other end - very comforting and frustration free. That being said, one thing I would urge is to clearly say what time you want in-room breakfast so that you don't get (a) a 'phone call at 0700 to ask what time you want breakfast - even after having ticked the box on the order form and (b) have breakfast delivered at 0850 when you ordered it for 1000. This was one small glitch in an otherwise pleasant stay. The Edge Bar on the 17th Floor is worth a visit. The staff were pleasant and there is a wide range of choice. We took taxis on a few occasions and the staff were very helpful in ordering one for us and ensuring that it was there on time. Overall, a good experience, helping me to ease into my first trip to 'UB' and I would certainly stay again.”